Have you ever felt nervous preparing for an important meeting? Understanding American business culture will help you feel more prepared for the next time you find yourself in this situation!
Should I shake hands? How do I address this person? Do they have a title? Should I use first or last names? We’re willing to bet you’ve had those thoughts, and more, before heading into a business meeting.
American business culture is difficult. We’re overly professional while also expecting some level of humor. Navigating the social norms of an American business meeting is daunting. We know. But that doesn’t mean that you can’t succeed in the business world.
In fact, with a little practice and the right skill set, you can more than fit in with American business culture: you can excel in American business culture.
So today, we want to break down three customs you should follow in an American business meeting. Let’s get started.
Small Talk
Americans practice small talk. No, that doesn’t mean we spend an entire meeting gossiping. Rather, most people consider it polite to inquire, “how are you?” Those same people expect the answer, “fine, and how are you?” The question is rhetorical, and not the time to talk about your personal issues.
Overall, the small talk should stay personable and positive. Talk about your hobbies, leisure time, local restaurants, local events, and other things you might have in common. When in doubt, U.S. sports teams are an excellent topic.
Do not talk about politics or religion. Both topics are too contentious and political or religious issues could easily make people uncomfortable; or worse, cause arguments. This means no talking about gun control, abortion, Republicans, Democrats, the church, and so on.
Dress Code
American dress codes don’t always make sense. What you should wear varies by region, field of employment, and more. For instance, real estate agents might wear suits and ties, while start-up technology companies don’t mind jeans and t-shirts.
However, when you’re dealing with clients you always need to dress-to-impress. Likewise, if you don’t know the dress code, always overdress. Coming to a meeting overdressed makes a better impression than showing up underdressed.
Saying Hello
Saying hello is important. The way you say “Hi” says a lot about your character (or at least that’s how Americans interpret things). A simple, “What’s up” or “How you doing” are not appropriate. You need to err’ on the side of formality.
Start the introductions with a firm handshake. It’s American custom to shake both men and women’s hand, while also smiling and maintaining eye contact. Don’t hold the handshake for too long. One or two up and down motions is enough.
In terms of titles, most Americans use first names. Though you should address “higher-ups” as Mr., Ms., Mrs., Dr., etc. Chances are that person will ask you to call them by their first name, without the title. You should honor this request.
Understanding American Business Culture
Understanding American business culture takes time and effort. Like all cultures, customs vary. Learning American culture takes both practice and experience.
But that’s why we’re here. Our experts can help you with one of the tougher parts of integrating into Americans culture; pronunciation. In America, how you speak says volumes about your character.
If you’re ready to start assimilating and succeeding in America, get in touch with our experts. We would love to help you get started.
